Accessibility and Facilities


Level Access

  • Visitors – The museum has level access from the main entrance to all galleries.
  • Researchers – There is a lift to the upper floor where the offices, archives, library and meeting rooms are based.



  • We have a hearing loop in Reception and all museum galleries.
  • The fire alarm has flashing lights.


  • Glass doors have contrast markings.
  • The walls and the doors have high colour contrast.
  • We have display information in audio and large print.
  • We have information in audio and large print.


  • We have a concessionary rate for disabled visitors.
  • We have a complimentary ticket policy for personal assistants and carers.
  • All staff have disability awareness training.
  • We have an accessible, ground floor toilet.
Food & Drink

We do not have a café or eating area at the museum. However, there are many lovely cafés and restaurants within a 5 -10 minute walk.
If you are coming as part of a pre-booked group visit, tea & coffee is provided during your introductory talk.


Contact us:

Telephone: 01562 69028


Address: Stour Vale Mill, Green St, Kidderminster DY10 1AZ